Find answers to common questions about our clinic, services, appointments and care. If you don't find what you need below, contact us.

What veterinary services does My Vet Pet Clinic & Surgery Center provide?

We provide wellness exams, vaccinations, dental care, diagnostics (laboratory and imaging), surgery, emergency triage, grooming, and boarding. See the Services page for full details.

How do I make, change, or cancel an appointment?

Schedule, change or cancel appointments via the Contact page or by calling the clinic during business hours. Cancellation policies (including potential fees) are provided at booking.

Do you accept pet insurance?

We accept many major insurance providers. Coverage varies by plan — contact your insurer to confirm benefits. You remain responsible for charges not covered by insurance.

How can I request a prescription refill?

Request refills via our contact form or by phone. Refills require review of the medical record and may require an exam depending on the medication and how long since the last visit.

What should I do in a pet emergency?

For life-threatening emergencies call the clinic immediately. If we are closed, proceed to the nearest 24/7 emergency veterinary hospital. For non-urgent concerns, contact us and we will advise on the next steps.

Is my pet's information secure?

We protect medical and personal information using administrative and technical safeguards. See our Privacy Policy for full details.

Still have questions? Reach out at myvet2025@gmail.com or use the Contact page.